Training Member

Brief Definition of the Position

As described in this document, the Training Member will transmit the necessary knowledge to all users in order to manage our tools in an adequate way.

Principal Duties and Responsibilities

  • Prepare and keep updated training materials based on the users needs

  • Prepare, keep updated and deliver webinars based on the users needs

  • Maintain a work plan and develop strategies to increase user participation in trainings

  • Pursuit all established corporate goals with a leadership attitude

  • Provide Level 1 Technical Support when needed

  • Outreach communications with users and clients to provide orientation about our training materials

  • Keep records of customer interactions and file documents as needed

General Requirements

  • Strong communication skills, preferably to an audience

  • An understanding of business

  • Analytical and commercial experience

  • Good values and cultural fit

  • Excellent in creativity and critical thinking

  • Honest, loyal, and confidential

  • Excellent analytical skills

  • Well-organized and detail oriented

  • Fast learner

  • Excellent in teamwork

  • In control of emotions

  • Strong desire to work

  • Proficient in G Suite tools, Microsoft office tools, and any other software services used by the company

Specific Requirements

  • Knowledge of office management systems and procedures

  • Excellent time management skills and the ability to prioritize work

Required Education

Bachelor’s Degree in Business Administration  

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